Ownership of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. Please make sure your address is correct before placing order we will not be responsible for incorrect addresses. We recommend purchasing shipping with tracking to ensure that your order gets tracked and makes it safe to you.